This means that you can respond to customer queries quickly and efficiently, and you can also keep track of all your customer service interactions in one central location. Viber is a great choice for medium and large businesses, and it offers a variety of features that can help you deliver an excellent customer service experience, stay in touch with your customers and provide them with the support they need.Īffordable and easy-to-use, Viber Business Messages lets you easily manage all of your customer service conversations in one place. Did you know that 73% of customers prefer messaging with businesses? If you're looking for a messaging solution for your business that has a focus on customer service, then you should definitely check out Viber.
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